Inkhub Logo
Inkhub Logo

Privacy Policy

Last updated: November 18, 2024

Inkhub (“we,” “us,” or “our”) is a platform designed to simplify the process of managing tattoo appointments, bookings, and communications for tattoo artists and their clients. We value your privacy and are committed to safeguarding your data through responsible practices.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Inkhub, the software program provided by the Company.
  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Inkhub LLC, Servidão professor Bonifácio Francisco Vieira, 104.
  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
  • Country refers to Brazil, where our headquarters are located. Please note that we may also process data in other countries to support our services, adhering to relevant data protection laws.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application, the Website, or both.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Inkhub, accessible from inkhub.io
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Personal Data may also include any images or other sensitive information that you voluntarily upload to Inkhub. Please note that sensitive images, such as those related to tattoos, may be stored and processed solely to provide the Service and are not shared externally without your permission.

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

We use third-party diagnostic and analytics tools, such as Google Analytics, to monitor and analyze trends in user interaction with our Service. These tools may collect your IP address, browser type, and session duration. For more information on how Google Analytics collects and processes data, please visit Google's Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information to improve and analyze Our Service.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To comply with legal requirements: We may process and store Personal Data as necessary to comply with legal and regulatory obligations, such as tax requirements, fraud prevention, or other laws applicable to our operations.
  • To contact You: To contact You by email, telephone calls, SMS, or other electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the Service.

Sharing of Your Personal Information

Our third-party providers include Stripe (for payment processing), Clerk (for authentication), and SendGrid (for email communications). These providers are contractually obligated to handle your data securely and comply with relevant data protection laws, including GDPR, LGPD, or equivalent, as applicable.

Data Retention and Deletion

For inactive accounts, we retain Personal Data for a period of 12 months, after which the data may be anonymized or deleted if no legal requirements exist for retention. For deleted accounts, all associated Personal Data will be removed within 30 days of the deletion request, unless retention is legally required.

Security of Your Personal Data

We use Secure Socket Layer (SSL) technology to encrypt data during transmission and store Personal Data on secure servers protected by industry-standard measures. However, no system is entirely secure, and we cannot guarantee the absolute security of Personal Data.

Children's Privacy

If you are under the age of 18, parental consent may be required to use our Service. We do not knowingly collect data from children under 13, and we will delete such data if discovered without parental consent.

International Data Transfers

Your information, including Personal Data, may be transferred and processed in countries other than your own. We take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws by entering into data processing agreements, employing Standard Contractual Clauses, and applying security safeguards.

Compliance with Data Protection Regulations

We comply with data protection regulations relevant to your location, such as GDPR for European Union residents, LGPD for Brazil, and CCPA for California residents. Our practices are designed to protect your privacy rights, and you may contact us at contact@inkhub.io with any concerns.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: contact@inkhub.io
  • By mail: Inkhub LLC, Servidão professor Bonifácio Francisco Vieira, 104, Brazil